National Council of State Authorization of Reciprocity Agreements (NC-SARA)
As an applicant institution to the National Council of State Authorization of Reciprocity Agreements (SARA), GBSC subscribes to SARA’s Student Complaints Process.
We hope your experience as a GBSC student is nothing but wonderful! If, though, you ever have a grievance, we welcome you to use our resolution process and, if necessary, SARA’s process.
First, you can view our Student Grievance Procedure online. As noted there, you can file a grievance online here. Grievances can include fraudulent activity, misinformation or other consumer-protection violations.
SARA’s policy requires that you first seek grievance resolution with GBSC, and we hope we are able to resolve any concerns you have!
If you need to go further, you can file an appeal (within 2 years) with the Ohio Department of Higher Education here (some types of complaints about grades and student conduct cannot be filed with the state, as noted at the link).
You can also see complaint contact information for your home state on SARA’s website.